RReseat

Template — version 2026-08. This is a working template. The operator will finalize the binding text (including legal entity, jurisdiction and contact details) before general availability; the accepted version is recorded at onboarding.

Terms of Service

Version 2026-08 (template). These terms govern your use of Reseat, a managed ticket-resale operations service provided by [Operator legal entity], a company established in the European Union (“we”, “us”).

1. The agreement

By purchasing a subscription through Whop and accepting these terms during onboarding, your company (“you”, the “customer”) enters a services agreement with us. The person accepting confirms they are authorized to bind the company.

2. The service

We provision and operate a dedicated, single-tenant instance of our ticket-resale operations software for your company: inventory, sales, presales, finance reporting, and related tooling. Each instance runs isolated from other customers and is made reachable exclusively through a private Tailscale network share, unless a different access tier is expressly agreed.

3. Accounts and eligibility

  • The service is offered to businesses only, not to consumers.
  • You authenticate to this portal with your Whop account; keep it secure.
  • Initial instance credentials are revealed to you exactly once — you are responsible for storing them and changing the password after first sign-in.

4. Subscription and billing

Billing runs through Whop under the plan you purchased. If payment lapses or the membership is cancelled, the license enters an export-only grace period: you keep sign-in and data-export access, but changes are frozen. After the grace period the instance may be archived. We do not process your payment details ourselves.

5. Acceptable use

  • Use the service only for lawful business activity in the markets you operate in.
  • No attempts to breach instance isolation, probe our infrastructure, or resell access.
  • You remain responsible for complying with ticketing platforms’ terms and applicable resale regulation.

6. Your data

Everything you store in your instance — events, tickets, sales, buyer details, financials — remains yours. We process it only to operate the service, under the Data Processing Agreement. You can export your data at any time from within the instance, including during a grace period.

7. Availability, support and maintenance

We operate the service with commercially reasonable care, including backups and security updates. Maintenance windows and fleet updates may cause short interruptions. During the beta, no specific uptime level is guaranteed; support is provided on a best-effort basis through the channels announced in the customer community.

8. Suspension

We may suspend or restrict an instance for non-payment (see section 4), for a serious breach of these terms, or where required to protect the service or comply with law. Where practicable we notify you first and prefer export-only restriction over full suspension.

9. Liability

To the extent permitted by law, our aggregate liability under this agreement is limited to the subscription fees you paid in the twelve months preceding the claim. We are not liable for indirect damages, lost profits, or losses arising from ticketing-platform decisions. Nothing limits liability for intent, gross negligence, or where liability cannot lawfully be limited.

10. Termination and data return

Either party may end the subscription with effect at the end of the billing period. After termination, your data remains exportable for the grace period stated in your plan, after which the instance and its data are deleted in line with the DPA.

11. Changes to these terms

We may update these terms with reasonable notice through the portal or the customer community. Continued use after the effective date is acceptance; material changes will be presented for re-acceptance.

12. Governing law

This agreement is governed by the law of [operator’s EU member state]; exclusive venue is [city], without prejudice to mandatory law.